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Executive Scope

What Richard Leads — Enterprise Technology, Data and AI

Core Domains

Where He Delivers

Technology Leadership

  • Global IT operations & service management — 185 countries, 495,000 users, 99.9% uptime
  • Multi-region team leadership — Europe, Asia, the Americas
  • Core business systems — ERP, greenfield Siebel CRM, Informatica MDM
  • Enterprise architecture & system integration
  • Cybersecurity & technology risk

Data & AI

  • AI strategy & operating model — where to play, what to fund, how to prove return
  • Generative & agentic AI — assistants and agents at enterprise scale
  • Physical AI & IT/OT convergence — vision, predictive maintenance, ERP/MES/SCADA data
  • Decision intelligence & advanced analytics
  • Data & AI governance — EU AI Act, NIST AI RMF

Business & Organization

  • Digital value & monetization — $100M revenue growth turning data into a commercial asset
  • Technology investment & vendor management — capital planning, FinOps, strategic partners across Microsoft, Informatica, Databricks and AWS
  • M&A technology integration — $10.6B GE/Alstom, delivered in eight months
  • Board & executive committee engagement — monthly value reporting at ExCo level
  • Organization design & talent — operating model, role architecture, senior hiring
  • Intentional Engagement® — the leadership system behind adoption
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