The power of engagement sessions (http://a.co/d/cfcIMp9) is incredible when you take the time to really listen to people. Engagement sessions are short sessions where you connect with the people on your team – all of the people of your team. This is important as you are not just speaking with managers and team leaders but taking time to speak with associates. Book some regular time into your schedule to be available for engagement sessions, pick an open location to be more approachable and let the associates come to you with whatever they need to connect about.
The key here is to connect, not just talk. Talking only leads to a lot of noise and, often, not much listening and even less action. When you really listen, engage, and connect you learn more about the people in your company and how you can help make their lives better. Our job is just one component of our lives but can affect everything about it. When people are unhappy at work it can negatively affect their relationships, self-esteem, and work performance.