Intentional Engagement® is an operational model that can be started and utilized at any level. Whether you are the CEO of a Fortune 500 company or the associate of a small boutique firm, this model can work. More than a change in structure, it’s a change in mindset and a change in behavior. You can start with a small team of people and expand as managers and team leaders become more comfortable with the system.
Remember that change takes time. Don’t worry if you don’t see immediate changes in sales numbers or even engagement sessions. People need to come to the idea and know you support them. Make sure you get the word out and help people understand there are changes being made to better support
them. Introduce engagement sessions and be consistent. No matter what, believe in the system. It will work if you work the system.